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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Phil Montoya

Phil Montoya

September 10, 2026

5  out of  5
rating by Phil Montoya
"Good customer service, Lily always been a lot help answering questions I had. Friendly service and friendly people thank you 😊"
We responded:
"Phil, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Jovany Tapia

September 9, 2026

5  out of  5
rating by Jovany Tapia
"Lily was such a kind-spirited and helpful person throughout the entire process. She took the time to explain everything clearly and helped me understand the steps I needed to take to get my claim. She was patient, professional, and genuinely cared about making sure I understood what was going on. I really appreciate all of her help and would definitely recommend Lily to anyone who needs assistance!"
We responded:
"Thank you so much for the 5-star rating, Jovany! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Mike Kornafel "
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Cory Sulfridge

September 4, 2026

5  out of  5
rating by Cory Sulfridge
"Emma is the best."
We responded:
"Hi Cory, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Mike Kornafel, Your State Farm Agent "
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Marisa Munoz

September 3, 2026

5  out of  5
rating by Marisa Munoz
"We have been with State Farm for many years!! All the agents have been extremely helpful with all our needs! Friendly and courteous every time! Their bilingual staff is also a plus! Gracias Lily y Daisy!!"
We responded:
"Marisa, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Eric Gellenbeck

September 2, 2026

5  out of  5
rating by Eric Gellenbeck
"I have been a State Farm customer for over 30 years and have dealt with several great agents and customer service agents over the years. But, Chrystal continues to be one of the kindest, most helpful and professional people that I have ever dealt with at State Farm. Thank you Chrystal for all of the extra effort and compassion that you bring to every interaction. You are the best!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lafayette. "
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Michelle Anthrop

September 2, 2026

5  out of  5
rating by Michelle Anthrop
"Sarah has always been so helpful, kind and diligent when we've had questions. We recently had to file a deer v vehicle claim, State Farm was very "on top" of filing and expediting the repair order and claim payment. Highly recommend!"
We responded:
"Thanks so much for the amazing review, Michelle! We really appreciate your support here in Lafayette. Just reach out anytime if you need us - we’re here for you. "
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Andrew Rowe

August 25, 2026

5  out of  5
rating by Andrew Rowe
"Whenever I call in nine times out of 10 crystal is the one who answers the phone. Whenever I have a question she is able to find a quick solution or she is quick to get off the phone and do her research before getting back to me with the answers. I have been a member of State Farm for well over 5 years. And it is people like Crystal and the team at Mike Kornafel who will make me a person who recommends State Farm to other people."
We responded:
"Andrew, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Justin McIntyre

August 19, 2026

5  out of  5
rating by Justin McIntyre
"Lily did a fantastic job of quoting what I thought was a complex situation. She answered my questions quickly and made every little tweak I asked for. Multiple homeowners and cars now covered."
We responded:
"Thanks so much for the amazing review, Justin! We really appreciate your support here in Lafayette. Just reach out anytime if you need us - we’re here for you. "
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Megan

August 18, 2026

5  out of  5
rating by Megan
"I’ve been with State Farm for a few years now. Had a meeting with one of the agents, Mandy, today to go over my coverage and any questions I had. Super professional, friendly, and knowledgeable. She explained everything so easily and I truly could not have asked for a better experience. Thank you so much!!"
We responded:
"Megan, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Mike Kornafel and Team "
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Patrick Mahoney

August 17, 2026

5  out of  5
rating by Patrick Mahoney
"Mikes teammate Crystal was so helpful and understanding. She took the time to listen to my needs and help me select the right coverage for me without trying to upsell me. She is truly an asset to his team!! Thank you Crystal."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Lafayette. "
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Kim Clark

August 17, 2026

5  out of  5
rating by Kim Clark
"Mandy was wonderful and very informative. She was able to get me better coverage and cheaper than what I was paying. Look forward to working with her in the future!"
We responded:
"Kim, thank you for the fantastic review! We’re always here to support you with your insurance needs in Lafayette. "
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Kris W

August 10, 2026

1  out of  5
rating by Kris W
"New AI system will drop your insurance policy when you file a claim turns out comprehensive counts against you also so now AI expects us to have control over an act of God"
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Kitty Cooper

August 4, 2026

5  out of  5
rating by Kitty Cooper
"I had a phone policy review with Mandy.. She went through both my home owners and auto policies and explained everything I was paying for and why. Mandy was very helpful and informative. It was a pleasant experience."
We responded:
"Thank you so much for the 5 stars, Kitty! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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chad snyder

August 3, 2026

5  out of  5
rating by chad snyder
"Chrystal is absolutely amazing, her customer service is mind blowing and her personality is a 10 outta 10! Hopefully Mike realizes what she brings to the table and is taking care of her as he is lucky to have such a great employee!!"
We responded:
"chad, thank you for the amazing review! Our Lafayette insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Mike Kornafel, your State Farm Agent "
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Alberto Arias

July 29, 2026

5  out of  5
rating by Alberto Arias
"Excellent attention, excellent communication, exceptional service. Would you recommend it? 100% positive."
We responded:
"Alberto, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Kristina Pate

July 28, 2026

5  out of  5
rating by Kristina Pate
"Lily is such an amazing agent and I’ve been with her for 10+ years and many seasons of life. We recommend anyone to see them!"
We responded:
"Thank you so much for your wonderful feedback of us here at Mike Kornafel’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Mike Kornafel’s Insurance Team "
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Emily Moffatt

June 24, 2026

1  out of  5
rating by Emily Moffatt
"Before you go here, try Progressive. Their rates are extremely better. Especially if you bundle your home and auto!"
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Jourdon Dalton

June 19, 2026

5  out of  5
rating by Jourdon Dalton
"⭐⭐⭐⭐⭐

I can't say enough great things about Mike Fornafel and the entire State Farm team. From the very beginning, everyone has been professional, knowledgeable, and genuinely committed to providing outstanding customer service.

A special thank you to Mandy for her kindness, patience, and continued support throughout the process. She took the time to answer all of my questions, made everything easy to understand, and truly went above and beyond to ensure I had the coverage my business needed.

As the owner of Peak Clean Exteriors LLC, I greatly appreciate working with a team that values honesty, communication, and taking care of their customers. I highly recommend State Farm - Mike Fornafel to anyone looking for reliable insurance and exceptional service.

Thank you again from all of us at Peak Clean Exteriors LLC! We truly appreciate everything you do. ⭐"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Mike Kornafel’s Team. "
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Jourdon Wildridge

June 19, 2026

5  out of  5
rating by Jourdon Wildridge
"Feels like family and professional!"
We responded:
"Thank you for the 5-star review, Jourdon! Here on State Farm Agent Mike Kornafel’s Team, we are proud to serve our community and appreciate your recognition. "
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Kelsey Wickham

June 6, 2026

5  out of  5
rating by Kelsey Wickham
"I walked in 10 minutes before they closed, I didn't realize it until I was in the building. Lily was on her way out and informed me that the lady that stays until 5:30 would be with me after she was finished with another customer. She then asked what I was in for (I informed her I needed to transfer my renters/auto insurance from another state as I was signing a lease the next morning. She didn't hesitate! She opened her office door back up and helped me with the process. She was extremly kind and professional. Amazing personality. Highly recommend this location."
We responded:
"Kelsey, thank you for posting such a wonderful review. My team works hard and appreciates the recognition. Thank you!"
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Erin H

May 28, 2026

5  out of  5
rating by Erin H
"I worked with Lily to add a new vehicle to my insurance. She was incredibly helpful with the process, and showed my different quotes with and without a second vehicle."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Serena Van Pelt

April 30, 2026

5  out of  5
rating by Serena Van Pelt
"We had an unfortunate minor accident and worked with Daisy to get it resolved. Our time with Daisy was great under the circumstances. She was very kind and made us feel very heard and overall was a great atmosphere. We were glad to work with her!"
We responded:
"Thank you for the amazing review, Serena! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Melinda Vanpelt

Melinda Vanpelt

April 30, 2026

5  out of  5
rating by Melinda Vanpelt
"Mike and his people are great. They are the nicest insurance company I've ever been with."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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betty paul

February 12, 2026

5  out of  5
rating by betty paul
"A very helpful and pleasant!"
We responded:
"Thanks so much for the amazing review, betty! We really appreciate your support here in Lafayette . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Charity

February 3, 2026

5  out of  5
rating by Charity
"Always get fast replies and great service agents very friendly"
We responded:
"Charity, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mike Kornafel’s Team—we are always here to help!"